Terms of Service

These Terms of Service (“Terms”) govern your use of the Keenstream Atelier website and learning services. By accessing or using our services, you agree to be bound by these Terms.

1. Introduction

Keenstream Atelier provides educational content, cohorts, and community features for board game designers. Our Privacy Policy describes how we collect and use data.

2. Accounts

You must provide accurate information and maintain the security of your login credentials. You are responsible for all activity under your account.

3. Payments and Refunds

Prices are listed in USD and may change. Refunds follow our published policy: Self-paced—14 days if under 20% progress; Cohorts—full refund up to 7 days before start, 50% before the second live session, none thereafter.

4. Course Content and License

Subject to payment of fees, we grant you a personal, non-exclusive, non-transferable license to access and use the courses for your own learning. You may not share, resell, or publicly distribute course materials.

5. Acceptable Use

No unlawful, infringing, or harassing activity
No attempts to circumvent access controls or copy-protection
No interference with the site’s operation or other users’ access

6. Intellectual Property

All course content, branding, and materials are owned by Keenstream Atelier or its licensors and are protected by intellectual property laws.

7. Disclaimers

Courses are provided “as is.” We do not guarantee publishing outcomes, employment, or financial results. You are responsible for the decisions you make using our materials.

8. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for indirect, incidental, or consequential damages. Our aggregate liability shall not exceed the amount you paid for the service giving rise to the claim.

9. Termination

We may suspend or terminate access for violations of these Terms or to comply with legal requests. You may stop using the services at any time.

10. Governing Law

These Terms are governed by the laws of the State of California, excluding conflicts of law principles. Venue for disputes shall be the state and federal courts located in San Francisco County, California.

11. Changes

We may update these Terms from time to time. Material changes will be effective upon posting and indicated by a revised date.

12. Contact

Questions about these Terms may be directed to [email protected] or +1 (415) 915-2043.